EFFECTIVE DATE: JUNE 10, 2026 | GET.CALLIENT.IO

Privacy Policy

Our Commitment to Transparency

1. Introduction

Callient ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit get.callient.io or interact with our services. Please read this policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, including:

Full name
Business name
Phone number (mobile and/or business)
Email address
Business type and location
Any other information you voluntarily provide through forms or communications

We also collect certain information automatically when you visit our website, including:

IP address and general location data
Browser type and version
Pages visited and time spent on the site
Referring URL
Device type and operating system

This automatic data is collected through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Callient service
Send you automated and manual SMS messages, emails, and voice communications you have consented to receive
Respond to your inquiries and schedule demonstrations or calls
Send marketing and promotional communications (with your consent)
Analyse usage trends to improve our website and service
Comply with legal obligations
Prevent fraud and protect the security of our platform

4. SMS and Text Message Communications

By providing your phone number and consenting to receive SMS messages from Callient, you agree to receive automated text messages. These may include:

Service-related notifications and updates
Promotional offers and information about Callient services
Follow-up messages related to your enquiry

Message frequency varies. Message and data rates may apply. To opt out, reply STOP to any SMS message. To get help, reply HELP. Opting out of SMS will not affect your ability to receive emails unless you separately unsubscribe from those.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who assist us in operating our platform (including GoHighLevel, Twilio, and Facebook) — these providers are contractually obligated to protect your data
Law enforcement or government authorities when required by law
Successors in the event of a merger, acquisition, or sale of assets

We do not share your personal information with third parties for their own marketing purposes without your explicit consent.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device. We use:

Essential cookies required for the site to function
Analytics cookies to understand how visitors use our site (e.g. Google Analytics)
Marketing cookies to track the effectiveness of our advertising campaigns

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: request a copy of the personal information we hold about you
Correction: request that we correct inaccurate or incomplete information
Deletion: request that we delete your personal information
Opt-out: opt out of marketing communications at any time
Data portability: request your data in a machine-readable format

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

9. Children's Privacy

The Callient service is intended for business use by adults aged 18 and over. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.

10. Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the effective date and, where appropriate, by sending a notification. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: [email protected]
Website: get.callient.io

Last updated: June 10, 2026