Privacy Policy
Effective Date: June 10, 2026 | get.callient.io
Callient ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit get.callient.io or interact with our services. Please read this policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.
We collect information you provide directly to us, including:
• Full name
• Business name
• Phone number (mobile and/or business)
• Email address
• Business type and location
• Any other information you voluntarily provide through forms or communications
We also collect certain information automatically when you visit our website, including:
• IP address and general location data
• Browser type and version
• Pages visited and time spent on the site
• Referring URL
• Device type and operating system
This automatic data is collected through cookies and similar tracking technologies.
We use the information we collect to:
• Provide, operate, and improve the Callient service
• Send you automated and manual SMS messages, emails, and voice communications you have consented to receive
• Respond to your inquiries and schedule demonstrations or calls
• Send marketing and promotional communications (with your consent)
• Analyse usage trends to improve our website and service
• Comply with legal obligations
• Prevent fraud and protect the security of our platform
By providing your phone number and consenting to receive SMS messages from Callient, you agree to receive automated text messages. These may include:
• Service-related notifications and updates
• Promotional offers and information about Callient services
• Follow-up messages related to your enquiry
Message frequency varies. Message and data rates may apply. To opt out, reply STOP to any SMS message. To get help, reply HELP. Opting out of SMS will not affect your ability to receive emails unless you separately unsubscribe from those.
We do not sell your personal information. We may share your information with:
• Service providers who assist us in operating our platform (including GoHighLevel, Twilio, and Facebook) — these providers are contractually obligated to protect your data
• Law enforcement or government authorities when required by law
• Successors in the event of a merger, acquisition, or sale of assets
We do not share your personal information with third parties for their own marketing purposes without your explicit consent.
Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device. We use:
• Essential cookies required for the site to function
• Analytics cookies to understand how visitors use our site (e.g. Google Analytics)
• Marketing cookies to track the effectiveness of our advertising campaigns
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
We retain your personal information for as long as necessary to provide the Service and fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.
Depending on your location, you may have the following rights regarding your personal information:
• Access: request a copy of the personal information we hold about you
• Correction: request that we correct inaccurate or incomplete information
• Deletion: request that we delete your personal information
• Opt-out: opt out of marketing communications at any time
• Data portability: request your data in a machine-readable format
To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.
The Callient service is intended for business use by adults aged 18 and over. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the effective date and, where appropriate, by sending a notification. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: [email protected]
Website: get.callient.io
Last updated: June 10, 2026